Shipping Time

Our fulfillment team usually gets all order out by 11am CST. Please note if you place an order after that, it will not get shipped until the next day. The shipping time varies on which shipping method you choose. We offer Expedited and First Class so the delivery period is between 1-7 business days pending what you choose. Please give us an extra business day to process orders when we run a sale.

My package shows it has been delivered, but I am not seeing it. What do I do?

So frustrating, I know, but we ask that you hang tight. Your first step would be to contact the shipping carrier, as it was their job to deliver it, next, shoot us an email with your order number and your shipping address and then we will ask you to wait approximately 7-10 days. If it does not show up 7-10 days after the delivery date, we will reconvene and find the best course of action.

Your website is showing a deliver by date, is that accurate?

In most cases, it is pretty accurate. It is not typically accurate for our prescription glasses.